Surfing the Web can be a complex experience, and sometimes one may come across disturbing or unpleasant content. It is crucial not to face these situations alone. Talking about it with friends, teachers or family members can make a difference and help find solutions.
If you or someone you know is in trouble online, do not hesitate to contact the Helpline of the Blue Telephone at 1.96.96 or the Postal Police for serious situations. Remember, listening and supporting each other are essential to overcome fears related to the digital world.
Law 71/2017 stipulates that children over the age of 14 and their parents or guardians can request that harmful online content be blocked, removed, or obscured from website or social media operators.
If the operators fail to take action within 48 hours, it is possible to appeal to the Data Protection Authority, which is required to take action within 48 hours.
